Laboz B.V.

Laboz B.V. and Odoo

Customer profile

Laboz B.V. is a laboratory wholesaler in Heerenveen that supplies laboratory products every day across the Benelux, Germany and France. The company works from its own warehouse and combines international trade with a hands-on logistics operation. Within the broader business context, related activities such as additives and powder packing are also present, which makes process alignment important across commercial, warehouse and supporting administrative work.

The implementation was designed around Laboz as the operational core, while taking into account other companies that either share warehouse activity or relate to the group structure. The project was therefore not approached as a purely technical replacement. It focused on supporting daily work with a practical system landscape. a shared operational warehouse base requires reliable data, clear process flows and a platform that connects commercial actions with execution in the warehouse.

Reason for change

Before the project, the companies were working with AccountView. According to the project input, that software had become outdated and no longer met current needs. Laboz also operated a webshop, but it was not truly integrated with the ERP environment. Orders could be imported, yet the overall setup remained fragmented.

outdated software and separate systems made the landscape harder to manage and less suitable for a business that depends on smooth day-to-day coordination. The target situation was therefore clear. Odoo would replace AccountView in full and at the same time provide the basis for a new webshop integrated into the same database. Multiple companies also had to be represented in the system structure. That meant making implementation choices that support long-term manageability, including a mostly standard accounting structure with only limited additions where necessary rather than recreating every historic setup in detail.

Challenge

The main challenge was not only changing software, but bringing together processes that had previously been split across different tools and routines. Sales, purchasing, inventory control and online orders all had to work together in one environment. The solution also had to fit a business that ships from stock every day and relies on dependable warehouse execution. trade and logistics in one flow was therefore a central requirement throughout the project.

The wider company structure added another layer of complexity. Not every legal entity was part of the operational project scope, yet the system still had to reflect a broader multi-company context. In addition, data migration choices had to be handled carefully, since Laboz would import master data with support rather than relying on a full historic migration. There were also requests for extra functionality and custom work, including review of third-party apps and adjustments around order history.

Odoo solution

The selected approach places Odoo at the center of Laboz’s core operations. CRM supports the process from lead to quotation, after which customer approval can turn the quotation into a sales order. From there, execution connects directly to warehouse handling or project follow-up where relevant. from lead to delivery becomes a continuous process rather than a set of disconnected handovers between sales activity and operational work.

At the same time, the webshop was treated as part of the same system instead of as a separate application. That allows Website, eCommerce, customer management and order handling to share one database and one process structure. The implementation also included key-user training, enabling Laboz to manage daily configuration and use standard Odoo functionality with more independence. This combination of integration and internal ownership helps create a setup that is both practical and sustainable.

Apps and processes

Within the solution, CRM, Sales and Invoicing support the commercial side of the business. These areas connect with Purchase and Inventory for procurement and stock execution, including receipts, deliveries, internal transfers, dropshipping, stock counts, locations and putaway strategy. Because warehouse control matters in a product-driven environment, the project scope also covered serial and batch number usage together with standard inventory reporting to improve visibility into stock movements and operational handling.

Website and eCommerce are important for Laboz’s online proposition, while Documents supports structured file management and workflow-related document handling around other business processes. Project is available where order follow-up extends beyond straightforward warehouse execution. In addition, Contacts, Barcode, Employees, Discuss and Calendar support everyday collaboration and administration. selective use of custom work and review of third-party apps help ensure that extra functionality is added only when it fits both operational needs and technical quality expectations.

Result

The realized outcome of the project lies in the chosen setup and direction. Laboz now has an Odoo foundation in which the replacement of AccountView and the integration of the webshop are combined within one platform. Processes are no longer viewed as separate tools with limited links between them, but as connected operational steps.

one platform for core processes provides a stronger basis for day-to-day use, future optimization and more consistent system management. The expected improvements are mainly better overview, fewer duplicated actions and a more natural connection between online sales, order processing and warehouse work. The multi-company structure and the preference for standard configuration also support long-term maintainability. For Laboz, this points toward better control of daily operations , with commercial, logistical and administrative processes aligned more closely inside a single environment rather than spread across disconnected applications.