Digital transformation is no longer a buzzword – it’s a necessity. Companies that want to stay relevant must adapt to a rapidly changing digital world. But what exactly does digital transformation mean? And why is it so difficult to make real impact with technology? At Odoo Experts, we believe that successful digital transformation is about more than just software. It requires an integrated approach where people, processes, and technology come together.
In this blog, we explain what digital transformation really means, the obstacles companies often face, and how we at Odoo Experts use a structured approach to guide organizations on their digital journey.
What is digital transformation?
Digital transformation is the process by which organizations use digital technologies to fundamentally improve—or even reinvent—their business models, processes, and customer interactions. It’s not just about automating existing tasks, but about rethinking the entire organization from the inside out.
Digital transformation isn’t about tools, it’s about change. It’s about people, processes, and technology—and you need to address all three together, or it won’t work.
The three pillars of digital transformation
In our infographic, we’ve highlighted the three essential pillars of digital transformation: people, process, and technology. These three must be in balance to achieve a successful transformation.
1. Human
The biggest challenge in digital transformation is often not the technology, but the people. Change triggers resistance. Employees struggle with adopting new ways of working or relying on digital tools. And that’s understandable—people are used to their routines and want clarity and certainty.
“Struggles to adopt new tools or ways of working.”
That’s why at Odoo Experts, we place great emphasis on training, guidance, and communication. We involve employees early in the process, so they feel ownership of the change. We show them that technology isn’t a threat, but a tool that makes their work more enjoyable and efficient.
2. Process
Digitizing bad processes is like recording a bad podcast with an expensive microphone: it sounds better, but the content is still weak. Yet this happens often. Organizations digitize existing workflows without first checking if those processes are logical and efficient. The result? Digital solutions that slow things down instead of speeding them up.
“Inefficient processes slow down work and create unnecessary obstacles.”
A key part of our approach is process optimization. We first analyze how processes currently run and identify areas for improvement. Then, together with the client, we design a new, more efficient workflow that fits perfectly with the chosen technology.
3. Technology
Technology shapes digital transformation, but it doesn’t determine its success. Many companies choose software that doesn’t align with their needs, or only use a fraction of its capabilities.
“Technology is often not well aligned with the organization or is only partially used.”
In our view, Odoo is the ideal technological foundation for digital transformation. It’s modular, flexible, and scalable. But even the best technology fails without the right implementation. That’s why we ensure that Odoo is tailored to the organization’s unique processes and people.
Our approach: from strategy to support
At Odoo Experts, we follow a structured approach that guides organizations step by step through their digital transformation. This approach is visually presented in our second infographic and consists of five phases:
1. Kick-off & Preparation
“We define the goals, create a plan, and gather all the necessary information.”
Every successful transformation starts with proper preparation. In this phase, we work with the client to define clear goals: what do we want to achieve? We map out the current situation, gather all relevant information, and create a realistic plan.
2. Implementation
“We configure Odoo, develop custom features, and test the solution.”
In the implementation phase, we set up the Odoo environment. We configure the standard modules, develop custom features if needed, and perform thorough testing. The goal is a working solution that’s ready for acceptance.
3. Acceptation & Pre-Live
“We wrap up, train users, and prepare everything for go-live.”
Before the solution goes live, we train the users—after all, they’re the ones who will be working with the new software. We focus on adoption: do people understand the benefits? Do they feel prepared? Only when the answer is “yes” do we go live.
4. Go Live & Hypercare
“The solution goes live and we provide intensive support.”
The go-live is an exciting step. That’s why we provide intensive support during the first weeks after launch—also known as the hypercare period. We quickly resolve any issues and are available daily to answer questions.
5. Support
“We remain available for support and optimizations.”
Digital transformation doesn’t end at go-live. New ideas, changing market conditions, or growth ambitions require continuous optimization. That’s why we remain available for support and further development.
Why choose Odoo Experts?
At Odoo Experts, we combine technical expertise with process insight and change management. We’re not just an implementation partner—we’re a strategic sparring partner. We speak the language of entrepreneurs, but also understand the world of software development.
What sets us apart:
- We deliver more than just hours, we build sustainable solutions that truly add value.
- We guide clients from strategy to optimization.
- We help people truly work with Odoo—not just the buttons, but the mindset too.
- We are down-to-earth, practical, and results-oriented.
In the end, digital transformation is about people
Technology enables a lot, but it’s people who make the difference. True digital transformation requires courage, vision, and perseverance. It’s a journey you don’t take alone, but together—with your team and the right partner.
At Odoo Experts, we’re ready to be that partner.
Want to know how we can help transform your organization with Odoo? Get in touch for a free introductory meeting.
Digital transformation